Bought a $50 ham supposed to honey glazed but was dry as can be and had a weird after taste. Had to glaze it my own so it wasn't bland. Didn't get what I asked for. And yes the people could have been a little friendlier for the amount of money you spend.
3 stars for the food(there was a short black hair under the plastic wrap on one of the sandwiches) and minus 5 stars for customer service. I placed a lunch pickup order on the phone and the person acted like I should have know every nuance of the menu that is not on the menu. He was very rude and condescending. He was not much better when we went to pick up our order. Nicholas needs to be retrained in customer service manners! He has ZERO skill in this area.
For a sandwich shop this place was phenomenal! A bit pricey but worth every cent. The two staff members who were there seemed like they were a bit scared to talk to us and after giving us our orders they once again vanished to the back where we never saw them again (even as we exited the building). My only complaint about the food was that the salad I ordered (Cobb) had no lettuce only spinach and I was expecting it to be. The sandwiches were great.
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Bought a $50 ham supposed to honey glazed but was dry as can be and had a weird after taste. Had to glaze it my own so it wasn't bland. Didn't get what I asked for. And yes the people could have been a little friendlier for the amount of money you spend.
a month ago0
3 stars for the food(there was a short black hair under the plastic wrap on one of the sandwiches) and minus 5 stars for customer service. I placed a lunch pickup order on the phone and the person acted like I should have know every nuance of the menu that is not on the menu. He was very rude and condescending. He was not much better when we went to pick up our order. Nicholas needs to be retrained in customer service manners! He has ZERO skill in this area.
4 months ago0
Awesome experience, friendly staff with great service. My sandwich was amazing, definitely will return.
a year ago0
For a sandwich shop this place was phenomenal! A bit pricey but worth every cent. The two staff members who were there seemed like they were a bit scared to talk to us and after giving us our orders they once again vanished to the back where we never saw them again (even as we exited the building). My only complaint about the food was that the salad I ordered (Cobb) had no lettuce only spinach and I was expecting it to be. The sandwiches were great.
10 months ago0
My favorite lunch spot! Love the Ham classic and turkey classic both. Their chocolate chip cookies are the best!!
6 months ago